You can check your status* by clicking on Status Lookup or ask questions by clicking on Contact.

Please note: Xfinity Mobile customers can check the status of their prepaid card approximately one week after activation of all required services.

If you have any questions regarding your status you may also contact us at 1-800-526-3268 from 8:30 am to 5 pm Eastern time
Monday - Friday or submit your inquiry by clicking on Contact.

Thank you for choosing Comcast!

*Statuses updated weekly.

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